Язык тела в деловой сфере

Тынышбаева М.И.

Евразийский национальный университет им. Л.Н. Гумилева

студент 2-курса экономического факультета

Астана, Казахстан

Язык тела в деловой сфере

Аннотация

Данная статья предоставляет информацию об использовании языка тела, пути к достижению успеха в сфере заключения сделок. Это определенно поможет создать основу использования правил языка тела, или даже развить его, используя на практике советы, приведенные в статье.

Язык тела, или невербальная взаимосвязь, это двигатель к наилучшему прогрессу в коммуникации, которая является неизбежной с давних времен. Применяя определенный подход и методы в исследовании, данная статья полезна в расширении той или иной точки зрения об этой сфере. Читая статью, одновременно легко заметить ценную информацию. Например, как показать уверенность, идеально преподнести свой товар покупателям, создать комфортную атмосферу, и т.д. Так как, невербальный язык тела строит значимый фундамент взаимосвязи и заключения сделок. Следовательно, влияет на успех на рабочем месте.

Ключевые слова: язык тела, деловая сфера, жесты, выражение лица, вербальный (словесный), невербальный. 

Tynyshbayeva M.I.

L.N. Gumilyov Eurasian National University

2-year student of Faculty of Economics

Astana, Kazakhstan

Body Language in the Workplace

Annotation

This article offers body language use in the business area, the ways to reach success in the sphere of dealing. It definitely helps to create the basics of body language rules or even improve them by applying to advices below.

Body language, or non-verbal communication, is the drive to the best progress of communication, which is inevitable since the earlier past. Taking certain approach and ways of investigating, article assists in expansion of view on this area. Reading this article, concurrently it is easy to notice the valuable information. For example, how to show confidence, perfectly offer your commodity to consumers, create comfortable atmosphere, and so on. Because, the non-verbal body language builds significant foundation of communication and dealing. Hence, affects the success in the workplace.

Key words: body language, business area, gestures, face expression, verbal, non-verbal.

Introduction

The investigations include exploring the body gestures, the secrets, the advices and the mistakes that people need to avoid in the business area, even if you are only staff member. Moreover the article includes many life examples of people who success in the business. The content is easy to perceive the information and use the methods of prominent people in the real life. If you are the person who wants to make a good impression to the authority, get people`s attention and make them follow you in a certain way, this article definitely for you.

Even Charles Darwin compiled his first academic research work related to body language, called "The Expression of the Emotions in Man and Animals," published in 1872.

The aim of this research is to identify all traits of non-verbal communication, and find out the best ways to use up them in the workplace.

Material and methods

The methods of first and second research were included. Namely, three types of methods are presented: questionnaire via the internet; online sources; comparison of earlier investigations. On the way of acquainting with the article, reader may change his/her usual view on the importance of body language, understood how it is significant to get it in use. By the social views and opinions, it was easy to create the whole idea of body language. However, this article is mostly specialized on the business area only. Firstly, as the author of the article who currently study the subject of economics and business at university and interested in it as whole. Additionally, many methods of business administration may be applied in your daily live. In other words, you are free to use up business techniques of dealing with certain person. Alternatively, for a closer instance, you were asked to defend a thesis. What will you do? Of course, refer to the politics of performing in front of people and to convey the idea, you are going to talk about certain topics. Consequently, your main aim is to get people`s attention and interest.

Results

Albert Mehrabian, University of California, Los Angeles professor, put forward that “55% of the message you convey comes from your body language” (Magazine Business Insider 2014).

Body language principles assist in such aspects like: easy to accept information to your audience, show that you are confident and relaxed through the speech, make deals or urge your partners and customers.

First of all, let`s determine what kind of body language people put to use. There may be gestures, poses, movements, and expressions that we use to communicate. Actually there conventional types of body language are verbal (with use of words), vocal (use of intonation, sometimes pitch and pauses, etc.) and non-verbal (external movements and stance).

Answers to following questions should be found:

• How to catch positive feelings?
• How to be sure that you will not be interrupted?
• How to build trust?
• How to get along with aggressive audience?

To help you in searching answers for such tasks you should keep in mind certain common rules:[pic 1][pic 2][pic 3][pic 4][pic 5][pic 6][pic 7][pic 8]

[pic 9][pic 10]

Otherwise, you cannot get spectators` interest, to be able to control the certain situation, influence to their actions.

Through some of recent researches, scientists have found that people, especially leaders, should take into account how natural their body signals are. Yes, exactly signals that our body gestures sends to the audience by gestures.